P.S - If you encounter any issues, such as receiving the wrong product or any other concern, we kindly request that you contact us as your initial point of contact.
If you would like to initiate a return or exchange, please click the "Return Dashboard" button above. Please read below FAQ section positively before proceeding.
How to do exchange or return?
- Click on the above button to open our return / exchange dashboard
- Login with your email or mobile number
- You fill find a list of orders eligible for returns.
- Select relevant order and choose the items you want to return or exchange.
- For COD Orders no bank details are collected at this stage.
WHAT ITEMS ARE RETURNABLE?
You can return your items within 7 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- Accesories are non returnable
Free gifts or promotional items are not returnable!
ARE THERE ANY CHARGES FOR RETURN?
- There is nominal handling charge of Rs. 150 for facilitating the retrun and exchange
- Original shipping charges are non-refundable
HOW WILL I GET MY REFUND for COD Order?
- Once your return is received and inspected, we will send you a razor pay link where you can put in your bank details and claim the refund amount.
HOW WILL I GET MY REFUND for Pre Paid Order?
- Once your return is received and inspected, we will refund to your source within 7 days.
HOW LONG DOES EXCHANGE TAKE?
- Once your raise the request the products are picked within 1-2 day
- The exchange products are delievered within 10-12 days from the date of the pickcup.